Verizon Authorized Retailer – Russell Cellular in Fort Scott, KS Closed now

Reviews about Verizon Authorized Retailer – Russell Cellular

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  February 08, 2020, by Mr Sketchy
  STAY AWAY FROM THIS PLACE. I TRIED TO RETURN A WEEK OLD PHONE THAT WAS DEFECTIVE. THE REGIONAL MANAGER SAID IT WAS CAUSED BY ME WHICH WAS COMLETELY FALSE. SO I HAD TO DRIVE TO K ANSAS CITY TO ONE OF THEIR CORPORATE STORES SO THAT THEY COULD SEE THAT THERE WAS NO VISIBLE/WATER DAMAGE, OUR IT IN THE NOTES BEFORE I COULD GET A NEW PHONE. THESE PEOPLE WILL LIED TO ME ABOUT PLANS AND SERVICES. THE REGIONAL MANAGER WHO WAS WORKING AT THE STORE WAS VERY RUDE AND TOLD HIS EMPLOYEE TO RUN MY CREDIT CARD AND WALKED AWAY IN THE WHILE I WAS IN THE MIDDLE OF ASKING A QUESTION. POOR SERVICE, MISLEADING SALES PITCH AND THEY DEFINATELY ARE ONLY CONCERNED ABOUT THEIR COMMISSION.. STAY AWAY